NetCARE

Support

 

Our aim is to provide excellent quality, tailored IT support services well suited to the size and type of business. 

 

Our basic support models are listed below, please give us a call to discuss your support needs.

NetCARE

Our primary support offering. We provide bespoke support packages tailored to to the needs and resources of your business. 

 

Regular on-site visits provide time for IT project work, consultancy, maintenance and troubleshooting as required

NetCALL

A reduced telephone support offering, often well suited to those companies with some in-house IT resources providing backup and additional expertise as needed.

 

Of course we can still provide ad-hoc and emergency on-site service as needed or attend for project-based work.

NetConnect

Usually encompassed in our NetCARE support package. We can provide remote access support to diagnose and often resolve issues without a site visit being necessary.

 

If you are a remote support customer please install the AbacusRemote software from the link at the bottom of the page and we can assist you,

Providing quality supply & support of computer systems & networks for the business community since 2001